204-453-2300
167 Sherbrook St.
Winnipeg, MB, R3C 2B7

Company History

 1313border

1995

CEO David Reid made a business decision that would eventually lead to the creation of one of Manitoba’s fastest growing young companies. In July of that year, he agreed to a 50/50 partnership for a Manitoba office with Complete Integrations, which was based in Edmonton. The new office was located at 1313 Border Street in Winnipeg, and officially opened its doors in August of 1995. That first office occupied less than 1000 square feet of property and housed four employees.

 DonaldSt

1996

Within a year of opening their doors Complete Integrations expanded to 10 employees. Eventually, David moved the company into a larger office space on Donald Street in Winnipeg in order to provide his growing company with some much needed working space. During the first few years, Complete Integrations formed strategic partnerships with Foresight Software, Progress Software, Intermec Technologies, Microsoft, Made2Manage and IBM Canada. The most significant of these partnerships is, perhaps, the partnership with major information technology company Hewlett-Packard, which created a business relationship that would form the backbone for the future success of the company

 Complete integrations

1997

Complete Integrations continued to expand, increasing from 10 employees in 1996 to 14 in 1997. Floor space requirements expanded from 2050 sq ft to 2700 sq ft as a result. In addition to office and employee growth, business continued to grow as Complete Integrations solidified relationships with several strategic partners and grew its customer base.

 HP Logo

1998

Complete Integrations expanded from 14 to 17 employees and made its first $1 Million sale. Sales revenue was doubled from 1997 and the company’s customer base and strategic partnerships continued to grow as well. 1998 also marked the beginning of the company’s long-standing partnership with Hewlett-Packard.

 EPIC Logo (old)

1999

The name EPIC Information Solutions (EPIC) was born. Due to consistent growth and steady expansion of service offerings, the name change became necessary to correctly indicate what the company actually did. Despite the name change, relationships with vendors continued to flourish, and so did relationships with customers, many of whom still continue to conduct business with EPIC. This long-term customer loyalty is a testament to the type of customer service, product offerings and solutions that are provided to our customers.

 Ontario

2000

While the world welcomed a new millennium, David took what would be the first major step for his growing company. He terminated his business agreement with Complete Integrations in Edmonton by purchasing their shares in the Winnipeg operation, and took on a minority partner, thus making EPIC Information Solutions an independently owned organization. That same year, he also opened a second EPIC office in Ontario, in order to service a number of Made2Manage customers in that part of the country.

 Made 2 Manage

2001

EPIC Information Solutions received its first vendor-given award and was named VAR of the Year by Made2Manage, after closing the largest Made2Manage deal in the history of both companies. Due to this deal and other business successes, the company doubled its sales from the previous year for the second time in company history.

 Award

2002

EPIC Information Solutions continued to be recognized for its business accomplishments as it made its first appearance on the Manitoba Fastest Growing Companies list at #16. (The company has now appeared on this list 5 times). In November, David Reid purchases an incomplete building and property at 730 Taylor Avenue, with the plan to customize it to suite the specific needs of his growing company.

 Building

2003

David moved the rapidly expanding company into new office space at 730 Taylor Avenue. With 26 employees working for him, the expanded office space was a welcome change. Despite the expansion, 2003 was marked by difficulty, as David also bought out his minority partner, and was forced to shut down the Ontario office after Made2Manage dissolved their relationship with EPIC Information Solutions. Rebounding quickly, EPIC Information Solutions continued to host its very successful twice-annual Technology Day conference, which continues to grow and expand. The conference has been recognized by both vendors and attendees as the premier information technology event in the prairies.

2004

EPIC Information Solutions completed its metamorphosis and launched its current logo in October. New signage for the current building arrived, providing some awareness as to what was actually in the building. New partnerships with leading information technology companies like VMware, Citrix and Novell, and mature partnerships with information technology giants like Microsoft, and especially Hewlett-Packard, continued to expand and flourish.

 50fastestgrowing

2005

EPIC Information Solutions was named the #1 HP reseller partner in Manitoba. It was this year, after recording record profits, that EPIC Information Solutions made the PROFIT Magazine Fastest Growing Companies in Canada list.  EPIC was again named to Manitoba’s Fastest Growing Companies by Manitoba Business Magazine, moving up to #12 on the list. In addition, EPIC was also named on the Next-100 list of Canada’s Fastest Growing Companies, as compiled by Profit Magazine.

 Building3

2006

EPIC Information Solutions celebrated 10 years of business in Manitoba, specializing in the development, implementation and management of custom and dynamic business solutions for all business in Manitoba.  This year also marked another milestone in EPIC’s relationship with HP as the company achieved HP Platinum Partner Status. In addition, EPIC added its own brand of Voice over IP to the list of product offerings.

 Top 100 Solution Providers

2007

In order to meet the demands of a rapidly expanding customer base, EPIC joined forces with CNS Consulting in January 2007, a 10-year local company with a strong focus on servicing the IT needs of small and mid-size companies. The merging of the two companies allowed each to utilize and improve their strengths in order to provide increased support for their customers. 10 months later, David Reid would once again lead his company into the largest merger of its 12 year history, by purchasing Prairie Computers, a privately-held technology company in Winnipeg with over 25 years in the industry. The move also brought to EPIC one-half of The Technology Consortium (TTC), a unique private-sector partnership, including smaller, local information technology companies.

 Kidney

2008

This was a year of integration and recognition. EPIC Information Solutions  undertook a company-wide restructuring in recognition of the rapid growth achieved in 2007. This brought about the creation of EPIC’s Customer Service Representative Team (CSR), and a shifting of roles internally in order to continue to provide the kind of excellent service that EPIC Information Solutions has always been known for. The changes forced EPIC to say goodbye to long-time tenants, the Kidney Foundation of Manitoba, who later gave EPIC special recognition for support in their fundraising initiatives.

 WorldSkills

2009

2009 marked the company’s first foray onto the world stage as EPIC was named the Information Technology Supplier for WorldSkills Calgary 2009, an international event showcasing 45 skilled trades from around the world, with over 1000 competitors representing 50 countries. The week-long event attracted an estimated 150,000 spectators, as well as 5,000 experts, delegates and judges from around the world, making it the second-largest event ever hosted in Calgary – second only to the 1988 Winter Olympics.  EPIC worked closely with Hewlett-Packard, VMware, Microsoft, Citrix, Faronics and MacAfee, to ensure the concept created by EPIC was executed successfully. The solution was delivered successfully, with 100% up-time.

 167sherbrook

2010

In 2010, EPIC moved into its current office at 167 Sherbrook Street. As the company continued to expand, David Reid purchased and completely rebuilt an old office building in Winnipeg’s west end, a multi-million dollar renovation which saw EPIC’s move into a custom-built head office facility in September.  EPIC was recognized as #9 on the 2010 list of Canada’s best Small and Medium Employers, which was compiled by the Queen’s Centre for Business Venturing (QCBV) at the Queen’s School of Business in Kingston, Ontario.

 Best SMB 2011

2011

2011 marked a year of recognition for EPIC. The company received many awards both in and outside of the IT industry, including a second appearance on the Best Small and Medium Employers in Canada (#6 – up from #9 the previous year), as well as being named a Top 100 Solution Provider in Canada for the fifth straight year, ranking #48 up from previous ranking of 53; and was named one of the Best Places to Work in Canada for the first time at #82.

 Mural

2012

Two large benefits gained this year were: EPIC joining in a vendor partnership with Meru, and also investing in the EPIC Cloud service offering by expanding the cloud solutions team. The head office building at 167 Sherbrook Street also saw a change this year as artist Michel Saint Hilare painted a vibrant mural on the Sherbrook side of the building. The mural depicts roads and bridges winding across vast prairies and was designed specifically for EPIC and the Sherbrook Street community.

 manitoba-chamberMTSlogo

2013

2013 shaped up to be another great year as EPIC was been recognized for several awards, celebrating both their services and their employee programs.  First up was making MSPMentor’s list of top Managed service providers – ranked #3 in Canada and #52 worldwide.

Additionally, because of our employees’ commitment to EPIC and our company’s commitment to its employees, EPIC Information Solutions has been recognized as one of the Best Places to Work in Canada with a current ranking of #25, as well as ranked #50 on the Top 100 Solution Providers of 2012 by Computer Dealer News (CDN).

Last but not least, was a nomination and subsequent win, for a Manitoba Business Award for Outstanding Medium Business, as chosen by the Manitoba Chambers of Commerce.  This was EPIC’s second time being nominated in two years.  EPIC was recognized as a 2013 finalist for their commitment to the growth of the Manitoba economy, community dedication, and providing superior technology solutions to its customers.  The other two finalists in the Medium Business category were ThinkShift Advertising and Western Financial Group Insurance.

2013 also saw EPIC undergo one of the largest changes in company history, as local business Manitoba Telecom Services (MTS) acquired EPIC in a landmark purchase that would change how both businesses interacted with the Manitoba marketplace.  Later that same year, the two companies announced a plan together to build the largest commercial datacenter in Manitoba – for more details, visit www.epicdc.ca

 Finalist Logo - Spirit 2014

 2014

The year started off in a big way, as EPIC continued to ride the wave of interest and opportunity from the datacenter announcement late in 2013.  However, it was EPIC’s nomination for a Spirit of Winnipeg Award, for Best Medium Business, which helped get the year off on a positive note.  The Spirit of Winnipeg Awards are presented by the Winnipeg Chamber of Commerce, and recognize local companies that promote innovation and local economic growth.